AgōnHow can we help?
Email: support@agon1230.com
Members: send Mark a direct message in the Agōn Slack.
We answer within two business days, and usually sooner.
Billing
Membership is $12.30 a week, which comes to $147.60 per 12-week season. It's billed in three payments of $49.20, along with any fines. If you were given a scholarship or a discount code, your own rate is what you're billed. The first charge comes the day after your cohort's second call. Charges appear on your statement as AGON1230.
To update your bank account or card, use the link in any Stripe invoice email, or ask us to send one.
Withdrawing and refunds
You can withdraw with nothing owed any time up to and including the day of your cohort's second call. After that, you're committed to the season's membership payments. Because nothing is charged before the second call, membership payments aren't refunded. If we cancel a cohort or end a season early, we refund the unused weeks. See the full terms.
Fines
You set your own fines, and every dollar goes to your cohort's mission cause. If a fine looks wrong (you reported but it didn't save, or you had an approved grace day), tell us and we'll correct it. Fines are not tax-deductible.
Grace days
If you'll be away, type /agon away 2026-10-12 2026-10-15 reason in Slack. You can have up to 7 grace days a season.
Your information
See the privacy policy. To get a copy of your information or have it deleted, email us.